Customer Service and Sales Representative – French (m/f) Guimarães · Real Recruitment Solutions
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Customer Service and Sales Representative – French (m/f) Guimarães

Real Recruitment Solutions
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Looking for your first opportunity in customer service or sales? Do you speak fluent French , at least at a C1 level? This could be the right opportunity for you. About the role: You will provide customer support in French, helping to resolve issues related to banking products and services. You will also play an active role in presenting solutions tailored to each customer's needs, contributing to a professional, clear and efficient customer service experience. Main responsibilities Provide customer support in French

Clarify doubts related to banking products and services Present solutions and offers tailored to the customer's profile and needs Ensure quality service, focusing on resolution and customer satisfaction. Desired profile: Fluent French, level C1 or higher, spoken and written

  • Availability to work full-time
  • English proficiency is not required

Experience in call centers or in banking, insurance , or sales will be valued. Offer conditions: Full-time employment contract

Working hours (depending on the specific project): Monday to Saturday: 7:30 am to 6:00 pm or Monday to Saturday: 7:00 am to 7:00 pm or Monday to Friday: 8:00 am to 5:00 pm (no work on weekends)

  • 5 working days per week, 40 hours per week On-site work in Porto
  • Complete initial training
  • Salary package : Base salary: €953
  • Performance bonus: €100, guaranteed for the first 6 months

Attendance bonus: €25 Monthly salary: €158.83 Total monthly salary: €1,236.83 Meal allowance: €6 net per day, paid together with the salary (average of €126/month, based on 21 working days) If you are looking for stability, training, growth prospects and the opportunity to join a dynamic and multicultural team, this vacancy may be ideal for you. Workplace: Guimarães We are recruiting on behalf of a leading global outsourcing company, operating in the areas of customer support/technical support and content moderation in Portugal. The contract will be directly with the Portuguese employer. As Real Recruitment Solutions, we guide you throughout the entire interview process—providing detailed information about the role, salary, and conditions—and offering advice and support at every stage to help you secure a job you're happy with. Send your CV by email to:   

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